Create a Stock, Competitive, or Legacy Device
Devices are the butter to the Contact's bread in Smartcare, you'll need to track both closely to optimize your hearing center's operations.
In this article:
Add Stock Devices
- 1
-
Click on the purple
plus
(+) button at the platform's top right corner.
- 2
-
Choose
Device option.
- 3
-
If adding new device to inventory, complete all relevant device information, then select
Stock in
Stage field.
- 4
-
Specify
Location.
- 5
-
Select select
check-in date, then
Save once all fields are complete.
- 6
-
Device is now created and placed in inventory, found in
Stock on
Devices tab.
Fit Legacy Devices
- 1
-
Click on the purple
plus (+) button at the platform's top right corner.
- 2
-
Choose
Device option.
- 3
-
If creating new device to fit to a Contact, complete all relevant device information, then select
Fit in
Stage field.
- 4
-
Assign
Contact.
- 5
-
If it's a legacy purchase, select
delivery date, or leave date blank for a competitive device.
Save once all fields are complete.
- 6
-
Device is now created and attached to Contact, found in
Devices tab.
