Create a Stock, Competitive, or Legacy Device
Devices are the butter to the Contact's bread in Smartcare, you'll need to track both closely to optimize your hearing center's operations.
In this article:
Add Stock Devices
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Click on the purple plus (+) button at the platform's top right corner.
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Choose Device option.
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If adding new device to inventory, complete all relevant device information, then select Stock in Stage field.
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Specify Location.
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Select select check-in date, then Save once all fields are complete.
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Device is now created and placed in inventory, found in Stock on Devices tab.
Fit Legacy Devices
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Click on the purple plus (+) button at the platform's top right corner.
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Choose Device option.
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If creating new device to fit to a Contact, complete all relevant device information, then select Fit in Stage field.
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Assign Contact.
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If it's a legacy purchase, select delivery date, or leave date blank for a competitive device. Save once all fields are complete.
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Device is now created and attached to Contact, found in Devices tab.